American Express Recruitment 2026
American Express
Key Responsibilities
- As an Associate in Technology Operations Engineering, you will monitor, maintain, and support high-availability production environments, troubleshoot runtime issues, and automate operational tasks.
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- Provide hands-on runtime operational support for business-critical applications to achieve target Mean Time to Restore (MTTR) service goals.
- Participate actively in incident response management and Root Cause Analysis (RCA) to boost system stability and application resiliency.
- Collaborate with software engineering, cloud, and infrastructure teams to identify and resolve performance bottlenecks, scalability issues, and system faults.
- Design, configure, and maintain monitoring, logging, and alerting solutions to proactively address potential runtime failures.
- Support application deployment and continuous monitoring across test, integration, and production environments using CI/CD pipelines like Jenkins.
- Automate routine operational tasks and manual deployment workflows using Python, Bash scripting, Linux tools, and Ansible.
- Drive operational automation and ensure automated test scripts are executed for newly released product features.
- Implement resiliency standards, disaster recovery practices, and enterprise tooling to improve operational agility and reduce system toil.
- Provide hands-on runtime operational support for business-critical applications to achieve target Mean Time to Restore (MTTR) service goals.
- Participate actively in incident response management and Root Cause Analysis (RCA) to boost system stability and application resiliency.
- Collaborate with software engineering, cloud, and infrastructure teams to identify and resolve performance bottlenecks, scalability issues, and system faults.
- Design, configure, and maintain monitoring, logging, and alerting solutions to proactively address potential runtime failures.
- Support application deployment and continuous monitoring across test, integration, and production environments using CI/CD pipelines like Jenkins.
- Automate routine operational tasks and manual deployment workflows using Python, Bash scripting, Linux tools, and Ansible.
- Drive operational automation and ensure automated test scripts are executed for newly released product features.
- Implement resiliency standards, disaster recovery practices, and enterprise tooling to improve operational agility and reduce system toil.
Skills & Eligibility
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Computer Applications (B.E / B.Tech / B.Sc / BCA), or equivalent technical experience.
- Working knowledge of cloud infrastructure (AWS, Azure, or Google Cloud), distributed computing, and containerization platforms.
- Practical experience with monitoring, logging, and incident management frameworks in production environments.
- Strong programming and scripting skills to automate operational workflows using Python, Bash, Linux, or Ansible.
- Hands-on object-oriented programming foundation in at least one language such as Java or Python.
- Understanding of system integration concepts, including REST APIs and real-time/batch data integration layers.
- Hands-on exposure to Continuous Integration / Continuous Delivery (CI/CD) environments using tools like Git, Maven, and Jenkins.
- Basic experience with relational and NoSQL database management systems such as DB2, Redis, Postgres, or Couchbase.
- Public Cloud certifications (AWS / Azure / GCP) or IT network/security certifications are considered an added advantage.
- Strong troubleshooting and analytical thinking skills focused on rapidly diagnosing runtime issues.
- Clear technical communication skills to translate operational concepts for product managers and cross-functional teams.
- Collaborative mindset with a willingness to learn, innovate, and drive continuous operational improvements.
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Computer Applications (B.E / B.Tech / B.Sc / BCA), or equivalent technical experience.
- Working knowledge of cloud infrastructure (AWS, Azure, or Google Cloud), distributed computing, and containerization platforms.
- Practical experience with monitoring, logging, and incident management frameworks in production environments.
- Strong programming and scripting skills to automate operational workflows using Python, Bash, Linux, or Ansible.
- Hands-on object-oriented programming foundation in at least one language such as Java or Python.
- Understanding of system integration concepts, including REST APIs and real-time/batch data integration layers.
- Hands-on exposure to Continuous Integration / Continuous Delivery (CI/CD) environments using tools like Git, Maven, and Jenkins.
- Basic experience with relational and NoSQL database management systems such as DB2, Redis, Postgres, or Couchbase.
- Public Cloud certifications (AWS / Azure / GCP) or IT network/security certifications are considered an added advantage.
- Strong troubleshooting and analytical thinking skills focused on rapidly diagnosing runtime issues.
- Clear technical communication skills to translate operational concepts for product managers and cross-functional teams.
- Collaborative mindset with a willingness to learn, innovate, and drive continuous operational improvements.
Note: This job is posted on external sites. Joblit shares the listing for convenience and does not take responsibility for third-party content.
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