Pitney Bowes Recruitment 2026
Pitney Bowes
LocationPune, Maharashtra
Experience0–2 Years
QualificationB.E/B.Tech/B.Sc
Key Responsibilities
- Assist with automating monitoring and operational workflows using scripting.
- Develop basic Python and PowerShell scripts to reduce manual operational effort.
- Support infrastructure and network change monitoring within CI/CD workflows.
- Work with monitoring and observability tools such as Grafana.
- Contribute to infrastructure improvements through automation and orchestration.
- Support automation initiatives and process optimization efforts.
- Build foundational knowledge of Terraform and Infrastructure as Code.
- Monitor networks, systems, and infrastructure in a 24×7 NOC environment.
- Monitor LAN, WAN, wireless, VPN, firewall, and cloud infrastructure.
- Detect and respond to alerts, incidents, and outages according to defined SLAs.
- Perform first-level troubleshooting across routers, switches, wireless systems, firewalls, and circuits.
- Log, track, and manage incidents using ticketing systems such as JIRA and ServiceNow.
- Follow established standard operating procedures for troubleshooting and escalation.
- Escalate complex incidents to L2/L3 teams when required.
- Collaborate with Network, Security, Application, and Cloud teams.
- Work with vendors and Internet Service Providers during issue resolution.
- Perform configuration backups, patching, upgrades, and system health checks.
- Support network change implementation and validation activities.
- Maintain incident records, root-cause analysis documentation, and network artifacts.
- Prepare reports on uptime, alerts, and infrastructure performance trends.
- Update SOPs, runbooks, and internal knowledge-base documentation.
Skills & Eligibility
- Education: Bachelor’s degree in Computer Science, Information Technology, Electronics, or equivalent.
- Experience: 0–2 years of experience. Freshers with relevant certifications can be considered.
- Scripting: Python, Bash, and PowerShell.
- Automation: Awareness of Ansible, Terraform, GitHub, and CI/CD concepts.
- Cloud: Understanding of AWS, Azure, or GCP fundamentals.
- Operating Systems: Basic working knowledge of Linux and Windows.
- APIs and Data: Familiarity with REST APIs, webhooks, CSV, and JSON.
- Networking: Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Security: Basic understanding of firewalls and network security.
- Connectivity: Familiarity with WAN, VPN, and Internet connectivity.
- Network Devices: Exposure to routers, switches, and firewalls.
- Monitoring: Exposure to LogicMonitor, SolarWinds, ManageEngine, or similar tools.
- Troubleshooting: Ability to perform initial fault isolation and structured troubleshooting.
- Communication: Strong stakeholder coordination and communication skills.
- Shift Work: Ability to work in a 24×7 shift-based NOC environment.
- Documentation: Strong attention to detail and disciplined technical documentation.
- 💡 Pro Tip: Python is a core scripting skill for the automation side of this NOC role. Strengthen your Python fundamentals with 100 Days of Code™: The Complete Python Pro Bootcamp.
- Networking fundamentals are explicitly described as a must-have for this role.
- Candidates should understand how devices communicate across enterprise networks and should be comfortable troubleshooting connectivity problems.
- Important concepts include:
- TCP/IP: The foundation of network communication.
- DNS: Converts domain names into IP addresses.
- DHCP: Automatically provides network configuration such as IP addresses.
- VLAN: Allows logical segmentation of networks.
- Routing: Determines how traffic moves between different networks.
- Switching: Connects devices within network segments.
- VPN: Provides secure connectivity over networks.
- Firewall: Controls and filters network traffic based on security rules.
- A candidate should be able to reason through a common scenario such as a server becoming unreachable: first check whether the issue is local connectivity, DNS, routing, firewall rules, the host itself, or an upstream service.
- The role has a strong automation-first component.
- Candidates are expected to understand the basic purpose of tools such as Ansible, Terraform, GitHub, and CI/CD pipelines.
- Ansible is commonly used for automation and configuration management.
- Terraform is used for Infrastructure as Code, allowing infrastructure resources to be defined and managed through configuration files.
- GitHub provides version control and collaboration capabilities, while GitHub Actions can automate workflows such as testing, deployment, and operational tasks.
- A fresher does not need to be an expert in all of these tools, but understanding how they fit together can make the candidate significantly stronger.
Note: This job is posted on external sites. Joblit shares the listing for convenience and does not take responsibility for third-party content.
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