HP Recruitment 2026

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Mumbai / HyderabadFreshers/Experienced1 day ago

LocationMumbai / Hyderabad

ExperienceFreshers/Experienced

QualificationB.E/B.Tech/Any Degree

Key Responsibilities

Deliver tailored post-sales software and technical services to local customer accounts.
Respond to customer technical queries and service requests.
Understand customer requirements and work toward appropriate solutions.
Troubleshoot IT infrastructure problems.
Investigate technical issues and identify possible resolutions.
Use proactive monitoring to identify and help prevent potential issues.
Maintain high levels of customer satisfaction through timely issue resolution.
Follow established technical and operational standards.
Support operational plans and assigned activities.
Perform assigned tasks under appropriate supervision.
Communicate effectively with customers and internal teams as required.
Contribute to reliable delivery of post-sales technical services.

Education: B.E/B.Tech or any degree qualification.
Experience: Freshers and experienced candidates can apply according to the supplied listing.
Technical Support: Interest or experience in IT support and technical troubleshooting.
IT Infrastructure: Basic understanding of IT infrastructure and common technical issues.
Problem Solving: Ability to investigate and resolve technical problems.
Customer Service: Ability to understand customer requirements and maintain customer satisfaction.
Monitoring: Understanding of proactive monitoring concepts is beneficial.
Communication: Clear communication with customers and internal stakeholders.
Adaptability: Ability to perform assigned work according to changing operational requirements.
Teamwork: Ability to work with support teams and follow established procedures.
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