Accenture Recruitment 2026
Accenture
Key Responsibilities
- As a SW/App/Cloud Tech Support New Associate, you will be responsible for resolving routine application maintenance and cloud infrastructure queries following established operational guidelines and predefined procedures under the supervision of senior team leads.
- Solve routine technical and operational problems through precedent analysis and established SOP guidelines.
- Assist in application maintenance automation activities including automated ticket resolution, preventive monitoring, and self-healing service management.
- Support client IT systems, cloud hosting infrastructure, and Intelligent Automation frameworks.
- Collaborate effectively within direct project delivery teams and supervisors to ensure operational efficiency.
- Participate in routine monitoring, diagnostic tasks, and incident management support.
- Maintain flexibility to work in rotational shifts as dictated by business project requirements.
- Solve routine technical and operational problems through precedent analysis and established SOP guidelines.
- Assist in application maintenance automation activities including automated ticket resolution, preventive monitoring, and self-healing service management.
- Support client IT systems, cloud hosting infrastructure, and Intelligent Automation frameworks.
- Collaborate effectively within direct project delivery teams and supervisors to ensure operational efficiency.
- Participate in routine monitoring, diagnostic tasks, and incident management support.
- Maintain flexibility to work in rotational shifts as dictated by business project requirements.
Skills & Eligibility
- Any Graduation degree (B.E / B.Tech / B.Com / B.Sc / BCA / BBA / BA or equivalent).
- 0 to 1 year of relevant technical or operational support experience (Freshers eligible).
- Automation Exposure: Familiarity or basic knowledge of Automation Anywhere , Robotic Process Automation (RPA), or custom bot workflows.
- Domain Knowledge: Basic understanding of software/application maintenance, cloud hosting, or IT infrastructure management.
- Problem-Solving: Strong analytical and diagnostic troubleshooting mindset.
- Communication Skills: Excellent written and verbal English communication abilities.
- Client & Team Focus: Ability to build positive client relationships and work seamlessly in team environments.
- Any Graduation degree (B.E / B.Tech / B.Com / B.Sc / BCA / BBA / BA or equivalent).
- 0 to 1 year of relevant technical or operational support experience (Freshers eligible).
- Automation Exposure: Familiarity or basic knowledge of Automation Anywhere , Robotic Process Automation (RPA), or custom bot workflows.
- Domain Knowledge: Basic understanding of software/application maintenance, cloud hosting, or IT infrastructure management.
- Problem-Solving: Strong analytical and diagnostic troubleshooting mindset.
- Communication Skills: Excellent written and verbal English communication abilities.
- Client & Team Focus: Ability to build positive client relationships and work seamlessly in team environments.
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